Refund & Cancellation Policy
At Internet Cable Providers, we value your trust and strive to provide high-quality internet and cable services. This Refund & Cancellation Policy explains the conditions under which refunds, cancellations, or adjustments may be issued.
Service Cancellation
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Customers may request cancellation of services by contacting our customer support team at least 7 days prior to the desired cancellation date.
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Any cancellation request made after the billing cycle has started will be effective at the end of that billing cycle.
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Equipment provided (such as routers or cable boxes) must be returned in good condition upon service termination.
Refunds
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Refunds are only applicable if services were not delivered as promised due to a technical fault directly attributable to Internet Cable Providers.
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Partial refunds may be provided if service outages occur for extended periods (more than 72 hours) and are confirmed by our technical team.
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Refunds will not be issued for interruptions caused by circumstances beyond our control, including weather, power outages, or customer-side equipment issues.
Non-Refundable Charges
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Installation fees, setup costs, and equipment activation charges are non-refundable.
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Any pre-paid plans or promotional offers are non-refundable once the service has been activated.
Billing Disputes
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Customers who believe they have been incorrectly billed must notify us within 30 days of receiving the invoice.
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If validated, corrections or credits will be applied to the customer’s next billing cycle.
How Refunds Are Processed
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Approved refunds will be processed using the original payment method.
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Refunds typically take 7–10 business days to reflect, depending on your financial institution.
Contact Us
For cancellations, billing concerns, or refund requests, please contact us:
Internet Cable Providers
Address: 27166 Blaisdell Ave, Apt 3, Minneapolis, MN 55408
Phone: +1 (888) 534-5031, +1 (888) 364-7280
Email: Contact@internetcableprovider.pro